{
"a11y.hero_image": "Background image of a dining experience",
"a11y.lang_selector": "Select language",
"a11y.mobile_menu": "Toggle navigation menu",
"a11y.mobile_menu_close": "Close navigation menu",
"a11y.mobile_menu_open": "Open navigation menu",
"a11y.review_star": "Star rating",
"a11y.skip_link": "Skip to main content",
"a11y.social_email": "Send us an email",
"a11y.social_facebook": "Visit our Facebook page",
"a11y.social_instagram": "Visit our Instagram page",
"a11y.social_tiktok": "Visit our TikTok page",
"about.back_home": "Back to Home",
"about.closing": "Your venue does the hard part. We make sure people notice.",
"about.closing_sub": "Every hello, every bite, every table — let's make it tell the story you want.",
"about.feature1_desc": "No guesswork. Our notes read like a real guest's evening — what felt warm, what felt slow, what nearly went wrong. You'll know exactly where to coach your team.",
"about.feature1_title": "You'll finally see it clearly",
"about.feature2_desc": "We only update a review after a real revisit. Improve something and we show it. Your regulars and Google both see you getting better.",
"about.feature2_title": "Growth, not gotchas",
"about.feature3_desc": "Not a report card for a drawer. It's a short, practical brief for your next shift — so the next service is already better.",
"about.feature3_title": "Feedback your team can use tomorrow",
"about.gmaps_p1": "That's where your next guest decides. Over 80% check Google before they book. A real, detailed review from a trusted Local Guide doesn't just sit there — it helps you get found, chosen, and remembered.",
"about.gmaps_p2": "Real photos, real visit, real words. We publish there because that's where it earns you bookings.",
"about.gmaps_title": "Why Google Maps — For You",
"about.story_p1": "ToothPicked started in Amsterdam after a disappointing dinner — broken plates, cold service, and no one seemed to care. We thought: if owners could see what guests really see, they'd fix it in a day. So we built that mirror.",
"about.story_p2": "Today we dine anonymously in Greece & Denmark not to judge, but to help. You get the outside view you can't get from your own staff — honest, specific, and useful. Because hard work should be rewarded with full tables.",
"about.subtitle": "We know what a bad meal feels like — and what a great venue deserves.",
"about.title": "We're on",
"about.title_highlight": "Your Side",
"about.why_title": "Why Owners Choose Us",
"contact.anepafo_desc": "Our partner Anepafo provides smart QR code digital menus and review QR codes for restaurants and hotels. Get both mystery dining reviews AND a stunning digital menu.",
"contact.anepafo_title": "Also Need a Digital Menu?",
"contact.email_label": "Email",
"contact.info_title": "Contact Information",
"contact.location_label": "Location",
"contact.location_value": "Greece & Denmark",
"contact.social_label": "Follow Us",
"contact.subtitle": "Tell us about your venue. We handle the rest — anonymous visit, honest report, and a Google Maps review that works for you.",
"contact.title": "Make Yours",
"contact.title_highlight": "The One They Choose",
"faq.a1": "Mystery dining involves anonymous visits to restaurants, hotels, or spas to evaluate service quality, food, ambiance, and overall experience. We then provide honest feedback and post reviews on Google Maps to help venues improve and attract more customers.",
"faq.a10": "Yes, through our partner Anepafo, we offer digital QR menu solutions for restaurants and venues. Anepafo provides modern, contactless digital menus that enhance the dining experience and streamline your operations.",
"faq.a2": "Mystery dining gives you an objective assessment of your venue's performance. Our detailed audits identify strengths and areas for improvement, while the Google Maps reviews we post increase your online visibility, build trust with potential customers, and ultimately drive more foot traffic to your business.",
"faq.a3": "We work with venues that reach out to us for our services, and we also select establishments based on location, popularity, and customer demand. Every venue we review has agreed to our mystery audit process and is committed to improving their guest experience.",
"faq.a4": "Absolutely. We pride ourselves on providing genuine, unfiltered feedback based on first-hand experiences. Our reviews are never paid for or influenced by the venues we visit. We believe honest assessments benefit both diners and establishments.",
"faq.a5": "The entire process typically takes 1–2 weeks from the initial booking. This includes scheduling the anonymous visit, conducting the audit, compiling the report, and posting the review on Google Maps. Timelines may vary depending on the venue's availability and the scope of the audit.",
"faq.a6": "Yes, all our mystery visits are conducted completely anonymously. Venues do not know when we will visit or who our mystery diner is. This ensures an authentic and unbiased evaluation of the service and experience you provide to regular customers.",
"faq.a7": "Yes, we audit restaurants, cafes, hotels, spas, bars, and any hospitality venue looking to improve their online presence and customer experience. Our team has experience evaluating a wide range of service-oriented businesses.",
"faq.a8": "You can book our services by visiting Contact page and filling out the enquiry form, or by emailing us directly at contact@itstoothpicked.com. We'll get back to you within 24 hours to discuss your venue's needs and schedule a mystery audit.",
"faq.a9": "After completing the mystery audit, we post detailed, honest reviews on our Google Maps profile. Our account has a strong track record of helpful reviews, which gives your venue credible visibility. We include photos, ratings, and constructive feedback that potential customers find valuable.",
"faq.cta_btn": "Contact Us",
"faq.cta_text": "If you couldn't find the answer you were looking for, feel free to reach out. We're happy to help!",
"faq.cta_title": "Still Have Questions?",
"faq.q1": "What is mystery dining?",
"faq.q10": "Do you offer digital menu solutions too?",
"faq.q2": "How can mystery dining help my restaurant?",
"faq.q3": "How do you choose which venues to review?",
"faq.q4": "Are your reviews honest and unbiased?",
"faq.q5": "How long does the process take?",
"faq.q6": "Do you visit anonymously?",
"faq.q7": "Can you review hotels and spas too?",
"faq.q8": "How do I book your services?",
"faq.q9": "How do you post reviews on Google Maps?",
"faq.subtitle": "Everything you need to know about our mystery dining services",
"faq.title": "Frequently Asked Questions",
"footer.copyright": "All rights reserved.",
"footer.partner": "Partner:",
"footer.partner_desc": "- Digital QR Menus",
"footer.privacy": "Privacy Policy & Terms",
"hero.book_btn": "Check My Blind Spots",
"hero.reviews_btn": "See Venues We Helped",
"hero.subtitle": "You pour everything into your restaurant — but you can't be at every table. We dine like a real guest and publish honest proof on Google Maps that helps new guests find and choose you. Greece & Denmark.",
"hero.title": "More Guests Choosing",
"hero.title_highlight": "Your Venue",
"how.cta_button": "Contact Us",
"how.cta_subtitle": "Book your mystery dining visit today and start receiving honest, actionable feedback.",
"how.cta_title": "Ready to Get Started?",
"how.digital_menu_p1": "A great review brings customers to your door — but a smooth digital menu experience keeps them there. We partner with Anepafo to help venues create modern, fast-loading digital QR menus that make ordering effortless and leave a lasting impression.",
"how.digital_menu_p2": "From menu design to real-time updates, Anepafo's platform integrates seamlessly with your venue's brand. Enhance your customers' journey from the moment they scan the QR code.",
"how.digital_menu_title": "Digital Menu Optimization",
"how.gmaps_p1": "We publish all our reviews on Google Maps because it's the most trusted and widely used platform for discovering local businesses. A Google review builds credibility, boosts your online visibility, and directly influences potential customers at the moment they're deciding where to go.",
"how.gmaps_p2": "Unlike other platforms, Google Maps reviews are tied to real visits and appear prominently in search results. Every honest review we post helps your venue stand out and attract more guests.",
"how.gmaps_title": "Why Google Maps?",
"how.step1_desc": "A short form is enough. Service speed? Food heat? Weekend rush? We focus where it counts for you.",
"how.step1_title": "You Tell Us What Matters",
"how.step2_desc": "No warning, no VIP treatment. We sit, order, and notice what a real guest notices.",
"how.step2_title": "We Visit Like Any Guest",
"how.step3_desc": "A straight, kind report — what's working, what's slipping, and what to fix first. No jargon, just what helps you earn more bookings.",
"how.step3_title": "You Get the Truth, Clearly",
"how.step4_desc": "We publish a detailed, honest review with photos on our trusted Google Maps profile. Future guests see real social proof at the exact moment they search.",
"how.step4_title": "Guests Find You on Maps",
"how.step5_desc": "Use the report to brief your team. Want to keep the momentum? We help your menu work harder too with Anepafo QR — so the guests you won, stay.",
"how.step5_title": "You Act — and Keep Them",
"how.subtitle": "Three simple steps. You stay focused on service — we bring the outside view.",
"how.title": "How You",
"how.title_highlight": "Grow With Us",
"lang.da": "Dansk",
"lang.el": "Ελληνικά",
"lang.en": "English",
"nav.about": "About",
"nav.book": "Book Us",
"nav.contact": "Contact",
"nav.faq": "FAQ",
"nav.how_it_works": "How It Works",
"nav.pricing": "Pricing",
"nav.reviews": "Reviews",
"nav.services": "Services",
"pricing.anepafo_cta": "Learn More at Anepafo",
"pricing.anepafo_desc": "Enhance your guests' experience with a fully digital QR menu. No more printed menus — just scan, view, and order. Anepafo makes it effortless.",
"pricing.anepafo_title": "Add Digital QR Menu from Anepafo",
"pricing.cta_enterprise": "Own My Area",
"pricing.cta_pro": "Build Momentum",
"pricing.cta_start": "Audit My Venue",
"pricing.custom_cta": "Contact Us",
"pricing.custom_desc": "Tell us your venues and rhythm — we'll shape a plan that fits.",
"pricing.custom_title": "Need something else?",
"pricing.enterprise_desc": "Own your area — for venues and small groups",
"pricing.enterprise_feat1": "10 venue audits",
"pricing.enterprise_feat2": "Priority scheduling",
"pricing.enterprise_feat3": "Detailed reports & review strategy",
"pricing.enterprise_feat4": "Anepafo digital menu setup",
"pricing.enterprise_name": "Enterprise",
"pricing.faq_a1": "Each venue audit includes an anonymous visit by a trained mystery diner, evaluation of service quality, food/drink quality, ambiance, cleanliness, and overall customer experience.",
"pricing.faq_a2": "Our team posts detailed, honest reviews on our Google Maps account after each audit. Reviews include photos and ratings based on our standardized evaluation criteria.",
"pricing.faq_a3": "Yes! Contact us for custom packages tailored to your venue's specific needs. We offer flexible arrangements for multiple locations, recurring audits, or specialized services.",
"pricing.faq_a4": "Anepafo is a digital menu platform that lets your customers view your menu via QR code. Our Professional package includes consultation, and our Enterprise package includes full setup of your digital menu.",
"pricing.faq_a5": "Standard delivery is within 5–7 business days after the audit. Enterprise and priority packages receive expedited scheduling and faster turnaround times.",
"pricing.faq_a6": "We are committed to your satisfaction. If you are not happy with our service, please contact us within 7 days of delivery and we will work to resolve any issues or provide a fair solution.",
"pricing.faq_q1": "What is included in a venue audit?",
"pricing.faq_q2": "How are reviews posted on Google Maps?",
"pricing.faq_q3": "Can I combine or customize packages?",
"pricing.faq_q4": "What is Anepafo Digital QR Menu?",
"pricing.faq_q5": "How quickly do you deliver results?",
"pricing.faq_q6": "Is there a refund policy?",
"pricing.faq_title": "Frequently Asked Questions",
"pricing.most_popular": "Most owners choose this",
"pricing.per_package": "/package",
"pricing.pro_desc": "Build momentum — most owners start here",
"pricing.pro_feat1": "3 venue audits",
"pricing.pro_feat2": "Detailed reviews with photos",
"pricing.pro_feat3": "Full feedback report",
"pricing.pro_feat4": "Digital menu consultation via",
"pricing.pro_name": "Professional",
"pricing.starter_desc": "Prove it once — see the blind spots",
"pricing.starter_feat1": "1 venue audit",
"pricing.starter_feat2": "Basic Google Maps review",
"pricing.starter_feat3": "Performance report",
"pricing.starter_name": "Starter",
"pricing.subtitle": "Pick the momentum you want. One extra table a night already covers it.",
"pricing.title": "Invest in Being",
"pricing.title_highlight": "Chosen",
"privacy.contact_p1": "If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:",
"privacy.contact_title": "Contact Us",
"privacy.cookies_p1": "Our website uses cookies to improve functionality and user experience. Cookies are small text files stored on your device by your web browser.",
"privacy.cookies_p2": "We use Google Forms for certain data collection, which may set cookies as part of its standard functionality. The Tailwind CSS CDN may also set performance-related cookies. These third-party services operate under their own privacy policies.",
"privacy.cookies_p3": "You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.",
"privacy.cookies_title": "Cookies",
"privacy.data_sharing_p1": "We take your privacy seriously. We do not sell, trade, or rent your personal information to third parties.",
"privacy.data_sharing_p2": "We may share anonymized review data with Google for the purpose of posting reviews on Google Maps, in accordance with Google's policies. We do not share personally identifiable information without your explicit consent, except where required by law.",
"privacy.data_sharing_title": "Data Sharing",
"privacy.how_use_item1": "To provide, maintain, and improve our mystery dining services.",
"privacy.how_use_item2": "To communicate with you, including responding to your inquiries and sending service-related updates.",
"privacy.how_use_item3": "To analyze website usage and enhance user experience.",
"privacy.how_use_item4": "To comply with legal obligations and enforce our terms of service.",
"privacy.how_use_p1": "We use the information we collect for the following purposes:",
"privacy.how_use_title": "How We Use Your Information",
"privacy.info_collect_item1": "Contact form data: When you reach out to us via the contact form, we collect your name, email address, and any message you provide.",
"privacy.info_collect_item2": "Cookies: We use cookies to enhance your experience on our site. Google Forms embeds may also set cookies as part of their functionality.",
"privacy.info_collect_item3": "Analytics data: Anonymous usage data may be collected to help us improve our website and services.",
"privacy.info_collect_p1": "When you use our website or services, we may collect the following types of information:",
"privacy.info_collect_title": "Information We Collect",
"privacy.last_updated": "Last updated: July 2026",
"privacy.rights_access": "Right of Access: You have the right to request a copy of the personal data we hold about you.",
"privacy.rights_erasure": "Right to Erasure (Right to be Forgotten): You have the right to request deletion of your personal data, subject to certain conditions.",
"privacy.rights_object": "Right to Object: You have the right to object to the processing of your data for direct marketing purposes.",
"privacy.rights_p1": "If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):",
"privacy.rights_p2": "To exercise any of these rights, please contact us at contact@itstoothpicked.com. We will respond to your request within 30 days.",
"privacy.rights_portability": "Right to Data Portability: You have the right to receive your data in a structured, commonly used format.",
"privacy.rights_rectification": "Right to Rectification: You have the right to request correction of inaccurate or incomplete data.",
"privacy.rights_restrict": "Right to Restrict Processing: You have the right to request restriction of processing your data under certain circumstances.",
"privacy.rights_title": "Your Rights (GDPR Compliance)",
"privacy.security_p1": "We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.",
"privacy.security_title": "Data Security",
"privacy.third_party_anepafo": "Anepafo – Digital QR Menu partner service.",
"privacy.third_party_fonts": "Google Fonts – Used for typography and visual presentation.",
"privacy.third_party_forms": "Google Forms – Used for collecting feedback and survey responses.",
"privacy.third_party_maps": "Google Maps – Used for displaying venue locations and review integration.",
"privacy.third_party_p1": "We use the following third-party services on our website:",
"privacy.third_party_p2": "Each third-party service operates under its own privacy policy. We encourage you to review their policies for more information on how they handle your data.",
"privacy.third_party_tailwind": "Tailwind CDN – Used for utility-first CSS styling.",
"privacy.third_party_title": "Third-Party Services",
"privacy.title": "Privacy",
"privacy.title_highlight": "Policy",
"privacy.updates_p1": "We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.",
"privacy.updates_title": "Updates to This Policy",
"reviews.cta": "View All Reviews on Google Maps",
"reviews.subtitle": "Real venues, real visits. Here's what happened after they saw the blind spots.",
"reviews.title": "What Owners",
"reviews.title_highlight": "Saw Next",
"reviews.view_on_google": "View on Google Maps",
"services.card1_desc": "See how guests feel when you're not there — service speed, warmth and consistency so your team delivers even on a busy night.",
"services.card1_title": "Performance Audit",
"services.card2_desc": "Dishes guests remember — and reorder. We check taste, presentation and value so your menu earns its price.",
"services.card2_title": "Dish Evaluation",
"services.card3_desc": "A room guests want to stay in — cleanliness, light, music and comfort so people linger and return.",
"services.card3_title": "Environment Check",
"services.cta_button": "Get in Touch",
"services.cta_desc": "Contact us today to schedule a mystery audit or discuss how we can help your venue shine.",
"services.cta_title": "Ready to Elevate Your Venue?",
"services.digital_desc": "Optimize your digital menu experience with expert UX evaluation. We analyze menu layout, navigation, load times, visual appeal, and mobile responsiveness. In partnership with Anepafo, we also offer comprehensive digital QR menu solutions to streamline ordering and enhance guest engagement.",
"services.digital_point1": "Menu UX, layout & navigation analysis",
"services.digital_point2": "Mobile responsiveness & load speed audit",
"services.digital_point3": "Digital QR menu setup & optimization",
"services.digital_point4": "Visual appeal & brand consistency review",
"services.digital_title": "Digital Menu Review",
"services.dish_desc": "Do your dishes earn a return visit? We check taste, freshness, heat, portion and plating, plus whether the price feels right — so your menu sells itself.",
"services.dish_point1": "Food quality & ingredient freshness analysis",
"services.dish_point2": "Presentation & plating assessment",
"services.dish_point3": "Taste profiling & flavor balance review",
"services.dish_point4": "Menu composition & pricing perception audit",
"services.dish_title": "Dish Evaluation",
"services.environment_desc": "Do guests want to stay? We check cleanliness, decor, light, sound and comfort — so the room itself helps you earn the next booking.",
"services.environment_point1": "Cleanliness & hygiene standards audit",
"services.environment_point2": "Ambiance, decor & interior design review",
"services.environment_point3": "Lighting, music & atmosphere assessment",
"services.environment_point4": "Temperature, comfort & accessibility check",
"services.environment_title": "Environment Check",
"services.performance_desc": "A clear view of the guest journey when you're not watching. We note service speed, staff warmth, how the welcome feels, and whether the flow holds on a rush — so you know exactly what to coach.",
"services.performance_point1": "Service speed & efficiency analysis",
"services.performance_point2": "Staff professionalism & hospitality assessment",
"services.performance_point3": "Reservation & welcome experience audit",
"services.performance_point4": "Operational efficiency & workflow review",
"services.performance_title": "Performance Audit",
"services.reputation_desc": "Turn happy guests into proof future guests trust. We help you show up stronger on Google Maps, answer reviews with confidence, and build a rating that fills tables even on quiet nights.",
"services.reputation_point1": "Google Maps profile optimization & SEO",
"services.reputation_point2": "Review response strategy & template development",
"services.reputation_point3": "Online sentiment monitoring & analysis",
"services.reputation_point4": "Rating improvement & trust-building tactics",
"services.reputation_title": "Online Reputation Management",
"services.subtitle": "Not just what we check — what you gain. From first hello to last bite.",
"services.title": "What Changes",
"services.title_highlight": "For You",
"skip_link": "Skip to main content",
"stats.experience": "Years Experience",
"stats.rating": "Avg. Rating",
"stats.reviews": "Google Reviews",
"stats.venues": "Venues Audited",
"terms.acceptance_p1": "By accessing or using the itsToothPicked website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use our services.",
"terms.acceptance_title": "Acceptance of Terms",
"terms.contact_p1": "For any questions regarding these Terms of Service, please contact us at:",
"terms.contact_title": "Contact Us",
"terms.description_p1": "itsToothPicked provides professional mystery dining and venue review services. Our services include conducting anonymous evaluations of restaurants, hotels, spas, and other hospitality venues, and posting honest reviews on Google Maps.",
"terms.description_title": "Description of Services",
"terms.governing_p1": "These Terms of Service shall be governed by and construed in accordance with the laws of Greece. Any disputes arising from these terms shall be resolved in the courts of Athens, Greece.",
"terms.governing_title": "Governing Law",
"terms.ip_p1": "All content on this website, including text, graphics, logos, and images, is the property of itsToothPicked unless otherwise stated. You may not reproduce, distribute, or modify any content without our prior written consent.",
"terms.ip_title": "Intellectual Property",
"terms.last_updated": "Last updated: July 2026",
"terms.liability_p1": "itsToothPicked provides reviews and evaluations based on the honest opinions of our mystery diners. We do not guarantee specific outcomes or results from our services. To the fullest extent permitted by law, itsToothPicked shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.",
"terms.liability_title": "Limitation of Liability",
"terms.responsibilities_item1": "Provide accurate and truthful information when contacting us or using our forms.",
"terms.responsibilities_item2": "Not misuse our services for any unlawful purpose or in violation of applicable laws.",
"terms.responsibilities_item3": "Respect the confidentiality of any proprietary information shared during our engagement.",
"terms.responsibilities_p1": "As a user of our services, you agree to:",
"terms.responsibilities_title": "User Responsibilities",
"terms.termination_p1": "We reserve the right to suspend or terminate access to our services at our sole discretion, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users or third parties.",
"terms.termination_title": "Termination",
"terms.title": "Terms of",
"terms.title_highlight": "Service",
"hero.badge": "Trusted by 50+ venues in Greece & Denmark · 100+ Google Maps reviews · 5★ average",
"stakes.title": "What happens if nothing changes?",
"stakes.without_title": "Without a clear view",
"stakes.without_1": "You keep guessing what guests really felt",
"stakes.without_2": "Google buries you under venues with more reviews",
"stakes.without_3": "Good food alone doesn't fill weekday tables",
"stakes.with_title": "With ToothPicked at your side",
"stakes.with_1": "You know what to fix first — and your team knows how",
"stakes.with_2": "New guests find you and trust you at the moment they search",
"stakes.with_3": "More covers, better reviews, and guests who return",
"stakes.cta": "See what guests really experience",
"case.nisi_cta": "Want the same for your venue?",
"contact.form_helper": "Takes 30 seconds. We reply within 24 hours.",
"404.title": "Lost? Let's get you back to a full table",
"404.subtitle": "That page doesn't exist — but your next guests are still looking. Let's get you to the right place.",
"404.cta_home": "Back to Home",
"404.cta_contact": "Check My Venue",
"checklist.badge": "Try it yourself — 45 seconds",
"checklist.title": "How Many Blind Spots Is Your Venue Hiding?",
"checklist.subtitle": "Tap yes/no like a guest would. Get your score, your riskiest moment, and what to fix tonight.",
"checklist.progress": "Question {current} of {total}",
"checklist.q1": "Does someone greet guests within 60 seconds?",
"checklist.q1_hint": "Eye contact, name, menu on table",
"checklist.q2": "Is water or bread checked within 2 minutes?",
"checklist.q2_hint": "Empty glass noticed without asking",
"checklist.q3": "Does the dish arrive hot, as described, and looking like the photo?",
"checklist.q3_hint": "Temp, portion, plating",
"checklist.q4": "Is music under 70 dB, light warm, room 22–24°C?",
"checklist.q4_hint": "Can you talk without shouting?",
"checklist.q5": "Does the bill arrive in under 4 minutes when asked?",
"checklist.q5_hint": "No chasing the waiter",
"checklist.q6": "Is there a QR to leave a review at dessert or bill?",
"checklist.q6_hint": "Right moment, right place",
"checklist.q7": "Do you know why your last 4★ was not a 5★?",
"checklist.q7_hint": "One fix away",
"checklist.yes": "Yes",
"checklist.no": "No",
"checklist.back": "Back",
"checklist.result_title_0": "You're sharp — let's keep it there",
"checklist.result_title_1": "Almost there — one habit to lock in",
"checklist.result_title_2": "Blind spots costing bookings",
"checklist.result_desc_0": "You scored {score}/7. Guests feel looked after. Keep the system — we'll be your outside eyes for the next shift.",
"checklist.result_desc_1": "You scored {score}/7. One moment is slipping. Fix it tonight and the next review flips to 5★.",
"checklist.result_desc_2": "You scored {score}/7. Guests feel the gaps before they taste the food. Good news: the fixes are small — and fast.",
"checklist.tip_q1": "Fix tonight: 60-second welcome — eyes up, name, menu. Assign a host, even on rush.",
"checklist.tip_q2": "Fix tonight: 2-minute water scan. One person scans all tables every 2 min.",
"checklist.tip_q3": "Fix tonight: Heat + photo check. Pass dishes under light, compare to menu photo before leaving kitchen.",
"checklist.tip_q4": "Fix tonight: Light 2700K, music 65-70 dB, 22-24°C. Dim, lower, adjust — 3 min, 1 star.",
"checklist.tip_q5": "Fix tonight: Bill-ready. Pre-print or QR pay at table. Time it — under 4 min.",
"checklist.tip_q6": "Fix tonight: Dessert QR. Table tent + Anepafo end-screen — ask when they're happiest.",
"checklist.tip_q7": "Fix tonight: Read your last 4★, name the one dressing — then fix just that.",
"checklist.cta": "See what a real guest would score you",
"checklist.retake": "Retake",
"calc.badge": "What’s it costing?",
"calc.title": "What’s One Empty Table Costing You?",
"calc.subtitle": "Slide to your reality. See how fast one win covers the audit.",
"calc.covers_label": "Days open per month",
"calc.spend_label": "Average check per table (€)",
"calc.empty_label": "Empty tables you could still fill",
"calc.empty_hint": "On a slow service, how many tables stay empty?",
"calc.result_prefix": "You’re leaving about",
"calc.result_value": "€{value} / month on the table",
"calc.result_suffix": "Even one extra table at €70 = €1,820/month (26 days). The €149 audit is covered on day one.",
"calc.nisi_note": "Honest visibility beats big budgets — some venues thrive on €30–40 of ads a month.",
"calc.cta": "Cover my empty tables",
"calc.covers_hint": "Dinner only? ~18–22. Lunch+dinner? ~26–30.",
"calc.spend_hint": "For 2 guests — e.g. €70 = 2×€35",
"blog.post1_cat": "Mystery Dining",
"blog.post1_date": "2026-01-15",
"blog.post1_read": "5 min read",
"blog.post1_title": "How Mystery Dining Can Transform Your Restaurant",
"blog.post1_excerpt1": "In today's competitive hospitality landscape, standing out requires more than just great food. Mystery dining offers an unbiased, professional evaluation of your venue that can uncover blind spots and drive real improvements. From service speed to food temperature, ambiance to cleanliness, a trained mystery guest notices everything your regulars might not mention. The result? Actionable feedback that directly impacts your bottom line.",
"blog.post1_excerpt2": "Beyond the internal audit, having your review posted on a reputable Google Maps account gives you instant social proof. Potential customers trust reviews from verified contributors, and a well-written review can be the deciding factor for someone choosing between your venue and a competitor. See what we check and how you grow with us.",
"blog.post1_cta": "Book an audit →",
"blog.post2_cat": "Google Maps",
"blog.post2_date": "2025-12-28",
"blog.post2_read": "4 min read",
"blog.post2_title": "Why Google Maps Reviews Matter More Than Ever",
"blog.post2_excerpt1": "Google Maps is the most trusted local discovery platform worldwide. Over 80% of consumers read Google reviews before visiting a business, and venues with higher ratings consistently outperform competitors. But getting quality reviews requires a strategic approach. Generic \"great food!\" reviews don't cut it anymore — potential customers want detailed, authentic accounts of the experience.",
"blog.post2_excerpt2": "That's where professional mystery dining comes in. Our reviews are comprehensive, honest, and written to highlight what makes your venue special. Each review covers service, atmosphere, food quality, and unique selling points — giving potential customers exactly the information they need to choose you. See the 5 steps.",
"blog.post2_cta": "View pricing →",
"blog.post3_cat": "Digital",
"blog.post3_date": "2025-12-10",
"blog.post3_read": "3 min read",
"blog.post3_title": "From QR Menus to Reviews: Building Your Digital Presence",
"blog.post3_excerpt1": "A modern venue needs more than just a physical presence. Digital tools like QR code menus, online review profiles, and social media engagement work together to create a complete customer experience. Our partner Anepafo provides smart QR menus that make it easy for guests to browse your offerings and leave reviews — all from their phone.",
"blog.post3_excerpt2": "Combining professional mystery dining reviews with digital menu solutions creates a powerful feedback loop: great reviews drive traffic, digital menus enhance the experience, and happy customers leave more reviews. It's a strategy that works for restaurants first — hotels and spas too — and is explained step by step here.",
"blog.post3_cta": "Explore Anepafo →",
"blog.post4_cat": "Service",
"blog.post4_date": "2025-12-02",
"blog.post4_read": "6 min read",
"blog.post4_title": "The 7 Service Mistakes That Cost You 5-Star Reviews",
"blog.post4_excerpt1": "You can have the best souvlaki in Athens and still get 3 stars. Why? Service. We see the same 7 slips in almost every audit: the 4-minute welcome delay, the empty glass no one notices, the check that takes 8 minutes, the “is everything ok?” mumbled on the pass. None are dramatic — all are memorable.",
"blog.post4_excerpt2": "The fix isn’t more staff, it’s clearer cues. In a Performance Audit we time each moment and script the save: a 60-second welcome, a 2-minute water check, a silent table scan every 3 minutes. Guests don’t remember what you said — they remember you noticed. See which package times it for you.",
"blog.post4_cta": "See what we time →",
"blog.post5_cat": "Training",
"blog.post5_date": "2025-11-25",
"blog.post5_read": "5 min read",
"blog.post5_title": "How to Train Your Team Using a Mystery Audit Report",
"blog.post5_excerpt1": "A 12-page PDF won’t change a shift. A one-page huddle will. The best owners we work with turn the report into a 7-minute briefing: one win to keep, one fix for tonight, one habit for the week.",
"blog.post5_excerpt2": "Example: one restaurant used “great smiley staff, value for money” as the win, “reservation form confirmation missing” as tonight’s fix, and “scan QR menu at table 3” as the weekly habit. Result? Same team, new consistency. Learn how the report is built for coaching.",
"blog.post5_cta": "Get a coach-ready report →",
"blog.post6_cat": "Experience",
"blog.post6_date": "2025-11-18",
"blog.post6_read": "4 min read",
"blog.post6_title": "What Guests Notice in the First 30 Seconds (And Why It Decides Their Review)",
"blog.post6_excerpt1": "Before the menu, guests decide with their nose, eyes and gut. Is the door handled clean? Does someone make eye contact in 10 seconds? Does it smell like food or like mop? We log the first 30 seconds second-by-second — because that’s when “I feel welcome” or “I feel forgotten” is written.",
"blog.post6_excerpt2": "Small add-ons win: a named greeting, a visible host, a menu already on the table. No extra cost, huge review lift. We map this in every Environment Check.",
"blog.post6_cta": "Check your first 30s →",
"blog.post7_cat": "Menu",
"blog.post7_date": "2025-11-10",
"blog.post7_read": "5 min read",
"blog.post7_title": "Menu Engineering: Why Dishes That Look Good Sell Better",
"blog.post7_excerpt1": "Your menu is not a list — it’s a sales tool. We see the same issue: 40 dishes, same font, no hierarchy. Guests default to the cheapest pasta and you lose margin. A mystery diner reads the menu like a first-timer: where does the eye go, what feels “chef’s favorite”, what price feels fair?",
"blog.post7_excerpt2": "Our Dish Evaluation checks photo appetite, portion vs price, and heat on arrival. Fix the top 3 sellers first — plating, temp, description — and the menu starts selling itself. Pair it with a Anepafo QR menu and you can test changes in a day, not a reprint.",
"blog.post7_cta": "Engineer your menu →",
"blog.post8_cat": "Operations",
"blog.post8_date": "2025-11-03",
"blog.post8_read": "4 min read",
"blog.post8_title": "The Weekend Rush Test: Is Your Service Ready When It's Busy?",
"blog.post8_excerpt1": "Weekday service is your rehearsal. Saturday 21:00 is the exam. We schedule audits at peak on purpose — can your team keep water, bread and smiles going when 12 tables fire at once? That’s the review guests will write.",
"blog.post8_excerpt2": "We score “rush resilience”: ticket times, table touches, error recovery. The win is not “busy = slow is ok” but “busy = system holds”. Read how we visit anonymously at peak.",
"blog.post8_cta": "Test your rush →",
"blog.post9_cat": "Reviews",
"blog.post9_date": "2025-10-28",
"blog.post9_read": "4 min read",
"blog.post9_title": "How to Turn a 4-Star Review Into a 5-Star Return Visit",
"blog.post9_excerpt1": "“Great food, nice corner, great service by Iris & Irene!!” — 5 stars. But “The food was good, just the salad dressing could be a bit better. Service was good and the atmosphere perfect!” — 4 stars. That one dressing note is your cheapest marketing.",
"blog.post9_excerpt2": "We flag “4-star risks” — tiny fixes that flip the next review. Reply publicly, fix quietly, invite back personally. Our Reputation Management gives you the reply template that builds trust while you fix the kitchen.",
"blog.post9_cta": "Fix the 4→5 →",
"blog.post10_cat": "Atmosphere",
"blog.post10_date": "2025-10-20",
"blog.post10_read": "3 min read",
"blog.post10_title": "Small Fix, Big Win: Lighting, Music and Temperature",
"blog.post10_excerpt1": "We once logged: “Great souvlaki, trap music, cold room.” 3 stars. Same souvlaki, warm light, low bossa, 24°C — 5 stars. Guests don’t complain about atmosphere, they just don’t return.",
"blog.post10_excerpt2": "Our Environment Check measures lux, dB and °C, not vibes. 2700K warm light, 70dB music, 22-24°C comfort — cheap fixes, star lift. See the full checklist.",
"blog.post10_cta": "Tune your room →",
"blog.post11_cat": "Growth",
"blog.post11_date": "2025-10-12",
"blog.post11_read": "4 min read",
"blog.post11_title": "How to Ask for Reviews Without Being Pushy (QR Codes That Work)",
"blog.post11_excerpt1": "“Please leave a review” at the bill feels needy. A QR on the dessert menu when guests are happiest feels helpful. Timing and placement beat asking.",
"blog.post11_excerpt2": "We test QR at three moments: bill presenter (highest scan), table tent (steady), and Anepafo digital menu end-screen (“Enjoyed? Tell others”). One extra review a day = 30 a month = you overtake the competitor who has 80. See packages with QR setup.",
"blog.post11_cta": "Get QR that asks →",
"blog.post12_cat": "Reputation",
"blog.post12_date": "2025-10-05",
"blog.post12_read": "5 min read",
"blog.post12_title": "Answering Negative Reviews: A Template That Builds Trust",
"blog.post12_excerpt1": "“AVOID! BAD OWNER ATTITUDE” — we saw it at Electra Aegina Hotel. The reply matters more than the review. Arguing kills trust. Owning, fixing, inviting back builds it.",
"blog.post12_excerpt2": "Use this 3-part reply we teach: Thank (specific), Own (one fix), Invite (direct contact). Example: “Thank you for noting the fridge — you’re right, we missed it. We’ve added a twice-daily cold check. Please email contact@… so we can host you again properly.” Publish it and future guests trust you more than a perfect 5.0.",
"blog.post12_cta": "Steal the template →",
"blog.post13_cat": "Local",
"blog.post13_date": "2025-09-28",
"blog.post13_read": "4 min read",
"blog.post13_title": "Athens vs Copenhagen: What Guests Expect Differently",
"blog.post13_excerpt1": "Same souvlaki, different expectations. In Athens, guests forgive a wait if the welcome is warm and the portion generous. In Copenhagen, they expect precise timing, quiet efficiency and sustainable cues.",
"blog.post13_excerpt2": "We audit in both cities, so we calibrate: Greece rewards philoxenia, Denmark rewards precision. Your menu, greeting and pacing should flex. That’s why we serve both — Athens & Copenhagen.",
"blog.post13_cta": "See how we adapt →",
"blog.post14_cat": "Case Study",
"blog.post14_date": "2025-09-20",
"blog.post14_read": "3 min read",
"blog.post14_title": "How One Seaside Restaurant Fills Tables With Almost No Ad Spend",
"blog.post14_excerpt1": "A seaside restaurant is our favorite proof that honest beats paid. Their tables are now filled via their own reservation form — ads just €30–40/month — yet weeknights are full.",
"blog.post14_excerpt2": "Why? Real reviews + a fast site that takes bookings. We audited, they fixed the form confirmation and kept the “smiley staff, value for money” story consistent. Want the same? Audit my venue.",
"blog.post14_cta": "Audit my venue →",
"blog.post15_cat": "ROI",
"blog.post15_date": "2025-09-12",
"blog.post15_read": "3 min read",
"blog.post15_title": "The Real Cost of an Empty Table (And How One Extra Cover Covers Your Audit)",
"blog.post15_excerpt1": "€149 Starter audit feels like cost until you do the math: one extra table of 2 at €35 average = €70. Two extra tables on a slow Tuesday = €140. You’ve covered the audit before dessert.",
"blog.post15_excerpt2": "We price packages so one win pays for the work — not “more reviews” in abstract, but “more covers tonight”. That’s the owner-as-hero math.",
"blog.post15_cta": "Do the math →",
"blog.post16_cat": "Photography",
"blog.post16_date": "2025-09-05",
"blog.post16_read": "4 min read",
"blog.post16_title": "Photos That Sell: What to Shoot Before Guests Arrive",
"blog.post16_excerpt1": "Your Google Photos are your menu before the menu. We see the same mistake: dark, flash-lit dishes at night. Shoot at 11:00 with window light, at table height, with a hand for scale. Three shots: hero dish, room vibe, team smile.",
"blog.post16_excerpt2": "Our reviews include photos that rank on Maps — but you can win daily with your own. We list the shot list in every audit. Need a site to show them? A fast, mobile-friendly gallery keeps them loading instantly.",
"blog.post16_cta": "Get the shot list →",
"blog.post17_cat": "Hotels",
"blog.post17_date": "2025-08-28",
"blog.post17_read": "4 min read",
"blog.post17_title": "Beyond Restaurants: Hotels, Cafes and Spas — Same Eyes, Different Details",
"blog.post17_excerpt1": "Restaurants sell a night, hotels sell a stay. The mystery is the same — anonymous, thorough — but the moments differ: check-in time, room scent, breakfast flow, spa quiet.",
"blog.post17_excerpt2": "We audit cafes (Buddy Cafe, Egina), hotels (Hotel Marmarinos, Electra Aegina) and bars the same way: as a guest who notices. If you run a hotel or spa in Greece or Denmark, the 5 services apply, just weighted differently.",
"blog.post17_cta": "See hotel audit →",
"blog.post18_cat": "Seasonality",
"blog.post18_date": "2025-08-20",
"blog.post18_read": "4 min read",
"blog.post18_title": "Seasonal Menu, Steady Reviews: How to Keep Momentum All Year",
"blog.post18_excerpt1": "Summer’s full, January is not. Seasonal menu changes are a chance to earn fresh reviews, not lose consistency. Announce, train, audit the new dishes in week one.",
"blog.post18_excerpt2": "We schedule a light “new dish” audit each season — 1 visit, 1 review, new photos. Momentum beats one big push. Professional’s 3 audits are built for this rhythm.",
"blog.post18_cta": "Keep momentum →",
"blog.post19_cat": "Consistency",
"blog.post19_date": "2025-08-12",
"blog.post19_read": "4 min read",
"blog.post19_title": "From Takeout Box to Dining Room: Why Consistency Wins",
"blog.post19_excerpt1": "“Great in house, cold via Wolt.” We read that at Panagakis Crêpe. Delivery is not a side hustle — it’s your review tomorrow. Same dish, same heat, same care.",
"blog.post19_excerpt2": "We audit takeout separately: pack time, temp on arrival, unboxing. Close the gap and your Wolt rating climbs with your Maps rating. See how we track consistency.",
"blog.post19_cta": "Audit your delivery →",
"blog.post20_cat": "Website",
"blog.post20_date": "2025-08-03",
"blog.post20_read": "4 min read",
"blog.post20_title": "Your Website Is Your Second Host: Turning Searches Into Reservations",
"blog.post20_excerpt1": "Great reviews get the click. Your website gets the booking — or loses it. Slow, dated, no reservation form = the guest you just earned bounces to the competitor with a faster site.",
"blog.post20_excerpt2": "Pair your reviews with a fast site that takes bookings: same domain, new speed, SEO and booking flow. One seaside restaurant fills its tables this way with almost no ad spend — and you can audit venue + site together.",
"blog.post20_cta": "Audit my venue →",
"hero.trust": "As seen on Google Maps · Trusted in Greece & Denmark",
"services.eyebrow": "What changes for you",
"stats.venues_label": "Venues Audited",
"stats.reviews_label": "Google Reviews",
"stats.rating_label": "Google Local Guide Level",
"stats.rating_sub": "24,000+ points · reviews that rank",
"stats.experience_label": "Years Experience",
"reviews.eyebrow": "Proof, not promises",
"checklist.meta": "7 Q · No email needed",
"blog.prev": "← Previous",
"blog.next": "Next →",
"blog.page_of": "Page {current} of {total}",
"blog.posts_suffix": "posts",
"blog.title": "Mystery Dining Blog",
"blog.subtitle": "Expert insights, tips, and stories from the world of mystery dining — for owners in Greece & Denmark",
"cases.eyebrow": "Owner stories",
"cases.title": "Venues that stopped guessing",
"cases.subtitle": "Real places, real owners — audited, reviewed, and now easier for guests to find.",
"case.story1_badge": "Owner Story",
"case.story1_title": "A seaside restaurant — fully booked, without big ad spend",
"case.story1_text": "Their tables are now filled through their own reservation form. Ads? Just €30–40 a month — yet results stay strong because guests trust what they find. Honest visibility beats big budgets.",
"case.story2_badge": "Owner Story",
"case.story2_title": "A daily café — mornings to late, done right",
"case.story2_text": "Coffee, ice cream and quick bites from 8 in the morning till late — with a fast website and QR menu that make ordering effortless. Quality isn't an act here, it's a habit — and now easy to find.",
"stats.views_label": "Views on Google Maps",
"stats.contributions_label": "Google Contributions"
}